Your doctor will make arrangements for you to return to obtain test results. It is important that all patients know their test results and an appointment should be made to see your doctor and obtain results, unless other arrangements have been made with your doctor.
We provide a comprehensive travel medical service with advice on vaccinations, anti-malarials and other travel issues. We are an approved ‘Yellow Fever’ vaccination provider. Some travel vaccinations may need to be ordered in and also may need to be given up to six weeks apart, so plan your travel health visit at least two months before departure. Please advise reception staff when you are booking for travel vaccination. Some vaccines are expensive so it is important to be aware of the charges before attending.
Appointments for childhood immunisations are bulk-billed at this Practice.
Please note that these appointments are for immunisations only – other medical problems will require a separate appointment to be made with your regular Doctor. If you would like to arrange an appointment for an immunisation, please see one of our Receptionists to book you into a Tuesday or Thursday immunisation clinic. Some immunisations require a nurse only appointment and others require an appointment with both a GP and a nurse.
In the event you are too unwell to attend the surgery home visits may be arranged and are usually scheduled between 1:00pm and 2:00pm and are done by the on-call Doctor for urgent medical reasons.
Generally, we provide a more comprehensive service at the surgery – with equipment and supplies more readily available. So if you are too unwell to come up to the surgery, please call us and we will arrange for you to be seen as soon as possible. Home visits are only available between Linden and Bullaburra.
If you feel that your problem is urgent but you are unable to get an appointment, please advise reception who will triage you to our nurse or the ‘on-call’ Doctor. If you wish to speak with the Doctor and your call is not urgent, your details will be taken and given to the Doctor as soon as possible.
Non-urgent calls will be returned as soon as practical. During busy times this may not be until the following day.
Today Medicare rebates do not cover full cost of providing you with medical care. This is because the rate at which successive governments have indexed the Medical Schedule fees has been substantially lower than increases in the Consumer Price Index (CPI) and average weekly earnings.
The reality is that the Medicare rebates do not cover the cost of providing you with the safe and high-quality service. The fees charged by this practice have to cover all the practice costs including employing receptionists and practice nurses, and meeting our operating expenses such as rent, medical equipment, electricity, computers and insurance.
From 1 July 2020, Medicare Benefits Schedule (MBS) rebates will increase by 1.5%. With the Consumer Price Index (CPI) increase sitting at 2.2% at the end of the March 2020 quarter, this represents a lower increase in general inflation over 2019–20.
It is not possible for this practice to meet our running costs each year without increasing our fees. The Medicare rebate freeze means that this practice is no longer able to bulk bill NON-Health Care Card patients. This has been our policy for some years; however, we will need to apply this more rigorously in future.
Please note – Patients who do not hold a concession card will also be charged a private fee for mental health plans $120.00.
We will continue to bulk bill Pensioners, Health Care Card holders and children under 16 years. This may not apply to skin checks and other specialised services.
Our practice takes new patients only from our limited catchment area and patients need to telephone for an appointment. Once on line appointments are available, new patient will continue to phone the practice on 02 4758 6210 for their first appointment.
Consultations at our practice are by appointment. A standard appointment is 15 minutes. If you need to see the Doctor for a complex problem or have more than one problem please inform reception when booking your appointment so a longer appointment can be made.
If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each family member.