Privacy Information

Privacy and Your Records

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
Patients sometimes find it inconvenient that administration staff do not have access to their medical records, but we believe this is an important part of ensuring both your privacy and safety.

We follow the requirements of the Commonwealth Privacy Act 1988, and subsequent Amendments of 2001 and 2012 and adhere to the Australian Privacy Principles (APP) which came into effect in 2014.

Download Privacy Policy

2022-04-19T12:55:41+00:00December 22nd, 2016||

Medical Records

We operate a computer based medical record system. Please advise us if any of your contact details change.

Please be aware that reception/administration staff are only able to access billing and demographic information in your medical record. They do not have access to your clinical information and are therefore unable to provide you with any information from your record.

2022-04-19T13:04:59+00:00November 9th, 2013||