Why We Charge a Fee
The Government has recently increased bulk billing incentives, but these payments still don’t cover the full cost of providing high-quality care at this practice.
To continue offering you the time, attention, and services you deserve, we may charge a fee for consultations.
For more details, please contact reception.
Triage & Vaccination Costs
Hazelbrook General Practice and the independent GPs are committed to providing excellent quality clinical care. On top of this your doctor provides after hours care, home visits and many specialised areas of clinical practice.
The consultation fee (of which your Medicare rebate forms just a part) covers not only the consultation and your doctors’ wages but the cost of nurses & admin staff, restocking supplies and all other costs associated with running a business such as power, heating/cooling, water, and equipment maintenance. Like many practices, we are working hard to balance rising operational costs while continuing to deliver exceptional care to our community.
To help us manage this, we are informing patients that walk-in visits, triage appointments, and some vaccinations will incur a cost, unless you hold a current Concession Card.
We understand healthcare payments can be a concern for some people, and if you are experiencing financial hardship or worried about fees, please feel free to speak with your doctor.
Thank you for your understanding and continued support.
Standard Consultations
| Consultation Type | New Fee | Medicare Rebate | Gap |
| Short | $40.00 | $20.05 | $19.95 |
| Standard | $90.00 | $43.90 | $46.10 |
| Long | $135.00 | $84.90 | $50.10 |
| Prolonged | $180.00 | $125.10 | $54.90 |
| Extended | $265.00 | $202.65 | $62.35 |
Please note that some GP’s, procedures and specialised services incur different fees and these will be advised when booking.
GP’s practicing at Hazelbrook General Practice are independent practitioners and they bill privately. Patients will be billed a fee that is higher than the Medicare rebate for their consultation. To put it simply, the Medicare rebate you receive after paying your bill will only cover part of the total cost. However, in some cases, health care cardholders and children under 16 may be eligible for bulk billing.
Our friendly reception team is happy to provide more details.
To ensure transparency, we pass on the transaction processing fee to patients who opt to pay via card, reflecting the fee incurred by our practice. This applies to credit cards, debit cards, and EFTPOS payments made via electronic devices.
We appreciate your understanding.
Mental Health
Some independent GPs charge privately for Mental Health Plans and there may be an out of pocket fee. If you have any questions or concerns, please contact the practice.
Workers Compensation
Patients must provide a claim number each time they present for a consultation. You will be required to pay privately for the initial consult and seek reimbursement via the insurance company.
Telephone and Video
Telephone and video appointments cost the same as in-person consultations because they require the same amount of the doctor’s time. Whether your appointment is in-person or via telehealth, the independent GPs aim to provide the same level of care.
To be eligible for the Medicare rebate, Medicare requires you to have attended a consultation face to face in the last 12 months.
Skin Cancer Clinic
Skin Clinic Consult Fees: Dr Graham Chaffey and Dr Lena Liu
Your payment is required in full at the end of the consultation. Your rebate will be reimbursed into your bank account.
Standard Skin Checks
| Consultation Type | Fee | Medicare Rebate | Gap |
| Short | $70.05 | $20.05 | $50 |
| Standard | $93.90 | $43.90 | $50 |
| Long | $134.90 | $84.90 | $50 |
| Prolonged | $175.10 | $125.10 | $50 |
Excisions
| Excision Type | Fee | Medicare Rebate | Gap |
| Punch Biopsy | Variable | Variable | $30.00 |
| Standard Excision | Variable | Variable | $100.00 |
Fees for Pension or Concession Card Holders
Standard Skin Checks
| Consultation Type | Fee | Medicare Rebate | Gap |
| Short | $45.05 | $20.05 | $25 |
| Standard | $68.90 | $43.90 | $25 |
| Long | $109.90 | $84.90 | $25 |
| Prolonged | $150.10 | $125.10 | $25 |
Excisions
| Excision Type | Fee | Medicare Rebate | Gap |
| Punch Biopsy | Variable | Variable | $00.00 |
| Standard Excision | Variable | Variable | $50.00 |